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The concept of the customer is centered on being: A person or company who receives, consumes, or purchases a product or service and can choose between different goods and suppliers, as the main goal of all commercial institutions or establishments is to attract customers or consumers, and make them buy what they have for sale. 2.The importance of body language in the sales and communication process. Body language has great importance in communication between people, especially since 55% of it depends on it, as we explained previously. Therefore, the power that this language enjoys and its broad role in influencing human understanding and its development can be understood as follows.
You may be interested in seeing the 9 Rich People Phone Number List most important different things between sales and marketing. Body language improves the process of communication between people, especially if it is used based on knowledge to convey communication messages in a correct manner that is not marred by any misunderstanding. Body language prevents its owners from entering into useless conflicts, especially those resulting from misunderstandings. feelings and emotions honestly, even if his linguistic skills do not help him in doing so. Body languages reveal what the latter is trying to hide or pretend to show, so that it is difficult to deceive those who are able to read them well. Professional body language helps leave a positive first impression on a person, especially in job interviews.
Body language helps detect deceitful and lying people because it is a language that is difficult to fake or deceive. Body language is characterized by being a universal language that does not require a translator, and through it, an effective human communication bridge can be built, regardless of the differences in cultures and the complexity of languages. Body language is a very effective language, especially in communicating with animals, as their needs can be easily understood and worked to satisfy, and reassuring or warning messages can be delivered to them as well. On the other hand, we must mention the importance of body language in dealing with customers: Body language is a very important characteristic for dealing with customers.
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