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Specialists go to freelance exchanges to find orders and earn money quickly, but not everyone succeeds the first time. That's why we have collected answers to the most popular questions that will help you avoid mistakes and find a new client faster.
Which specialists are most in demand?
Developers are in first place, followed by copywriters, web designers, translators, SMM managers, targetologists, SEO specialists and others. The exchange is constantly updated, and new directions social media marketing service appear. If you have not found your profession in the list, you should still try to create your account on such a platform.
What do customers look at when they receive feedback from a specialist?
First of all, on the professional's profile. A good photo and a clear resume are the face of a freelancer that the customer wants to look at during the meeting. Even though the person will be performing tasks remotely, people still want to see the person they plan to collaborate with.
The second point that people pay attention to is the portfolio, which should be compiled with special diligence. It is past works and cases that will show your expertise, accumulated experience and will help sell your services. Useful tips on creating a portfolio can be found in our article .
What might a client not like?
Mistakes in the resume, an uninteresting portfolio, inappropriate emojis in the message, template responses - for example, "Ready to start your task." It is better to write the answer in a business style and to the point. Also, do not forget that you need to warn the client if for some reason you change your mind about taking on their project.
What to do if a client leaves a bad review and ruins your rating? Create a new account or work in an existing one?
This unpleasant situation can happen to anyone, but a new account will not solve the problem. In this case, both the old and the new ones can be blocked. As a result, you will not be able to continue to cooperate with customers on the exchange.
If you receive a negative review, write a response to it — try to explain what happened and why you were unable to complete the work. Customers not only check ratings, but also study the opinions of others. Therefore, it is worth taking into account the experience gained and continuing to work in order to receive positive feedback that will offset the negative.
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