updates from Zendesk leaders including our CEO TomEggemeier, Pat Copeland (Director of Engineering), Cristina Fonseca (VP ofProduct), and many others. We will focus on AI, particularly how it can helpyou solve complex challenges or solve novel problems. During this event,attendees will also benefit from the experience of various Zendesk partners,including Ultimate, Capgemini and Five9, and hear the perspectives of many ofour customers. Discover first-hand information and be inspired by your peers atMoonpig.com, Mercer and dfs. You will also enjoy a moment in relaxation mode,with product demonstrations (AI in action!) and numerous networkingopportunities, but also a surprise concert to get us in the mood for thefestival season. How
Artificial Intelligence and Automation Helps ManufacturersReduce Support Budgets Industry Chinese Malaysia Phone Number List leaders are using AI to stay ahead: we explainit all. By Aaron Schilke, Corporate Vice President Last updated June 20, 2023In the industrial sector, the time has come for digital transformation. Forwhat ? While businesses are still recovering from the pandemic, which hasrevealed the fragility of our supply chains, creating shortages in stores andoverstocking in warehouses, the price of goods and logistics costs areexploding under the impact of inflation. In this context, manufacturers, whowant to reduce their costs without impacting the consumer, are turning toartificial intelligence to save money and provide a better quality customerexperience (CX): a highly

profitable investment that offers many advantages. 1. Smartbots Support bots can answer simple customer questions in an instant – e.g. ex.on the progress of an order – and suggest relevant resources, all 24/7. Theyalso know how to recognize complex tickets, and in this case collect all theuseful context before transmitting the file to an agent. In our ZendeskCustomer Experience Trends report , 60% of manufacturers say bots reduce thework of their agents by answering simple questions directly. They are
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