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Target the right messaging to the right customers with marketing automation. Build 1:1 customer journeys to convert interested leads to opportunities. Prioritise and respond to hot leads faster with robust lead scoring mechanisms.
Opportunity management: Guide opportunities through a digital sales process with seamless collaboration across sales teams.
Pricing/quote management: Configure and generate quotes Bank User Number Data with adjusted pricing and discounts. Efficiently manage approvals.
Deal management: Improve visibility into the technical and commercial terms of each deal. Accelerate deal finalisation and e-signatures through automation.
Service management: Provide omni-channel support for customer queries, ranging from technical questions to delivery and claims support.
Order management: Optimise order processing, inventory management, and fulfillment.
Invoicing / billing: Efficiently generate invoices from orders. View all payment information in a centralised repository.
Delivery: Optimise routes and schedule dispatches. Improve delivery tracking. Empower field agents to drive sales.
When our customer 360 approach and manufacturing solutions come together, customers benefit at multiple levels:
Revenue Increase and Productivity Improvements Our Manufacturing solutions helps businesses improve performance in five key areas. The greatest need at this stage is for manufacturers to streamline B2B interactions – be it supplier-manufacturer, manufacturer-distributor, manufacturer-customer, or distributor-customer interactions. This will help ensure that the end customer has a seamless experience from start to finish while ordering a particular product or customising a service.
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